Vietnam appears on list of top honeymoon destinations >> Visit http://www.holidayindochina.com for details

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Term of Use
Deposits & Payment Policy

Deposit at least of $100 (USD) per person is required upon confirmation of booking. You have peace of mind until 2 months before departure dates.
All the tour packages on this website operate on a pre-payment basis. We would require full prepayment only 15 days before departure for all services by money transfer or credit card payment with all bank transfer charges/ fees to be paid by the client. Payment can be made using a major credit card (VISA/MASTER/Amex/JCB) at 3.85% credit card fee. We accept payment by credit card online or offline at your convenience.

The deposit should be made by Credit card or Bank transfer with following details:


Credit Card:
Payment by credit card in Vietnam requires a bit complex procedure than other countries. However, Holiday Indochina - the owner of this site - in cooperate with Onepay makes it as simple and sercured as possible. Check out Secured Online payment step-by-step instruction by click here!

Bank Transfer:
Please make bank transfer to the following account:

Beneficiary:  HOLIDAY INDOCHINA Co., Ltd
Account Number: 20092009
Open at: VP bank – Kim Lien Branch, Add: 61 Xa Dan, Dong Da, Hanoi, Vietnam
Swift code: VPBKVNVX


We suggest customers should make bank transfer through Citibank (swift code: CITIUS33) or HSBC (swift code: MRMDUS33) and their branches. It will take us from 2-7 days to receive your money. Citibank is preferred due to short processing time.
(*) Note: Mekonghalongbaycruise.com is the travel division of Holiday Indochina Co.LTd

Cancellation Policy

NON REFUNDABLE deposit of 100 USD upon service confirmation
Cancellations will be charged as follows:
+ 15 days before arrival: No cancellation charge. We Guarantee 100% Money Back.
+ 10-14 days before arrival: 30% cancellation charge.
+ 05-09 days before arrival: 50%
+ 05 days before arrival: 100%
+ No show: 100%

Refund of Unused Services

Non refundable deposit and banking service fee will be forfeited in all cancellation cases

Liability

The premier cruise booking site – Managed by Holiday Indochina Co., Ltd. is not responsible for any loss, injury or damage sustained by passengers. Additional expenses incurred due to delays, accidents, natural disaster, political actions and unrest must be borne by the passengers. Passengers are required to have full travel insurance.
Airline schedules and local conditions may affect your departure time. Please make sure you can reach port No Later than 12h30 for checking in. In case you arrive in the ports later than 12h30, we will use tender to reach the mother boat and surcharge will be covered by client’s account.
Holiday Indochina Co., Ltd guarantees to endeavor to substitute a suitable arrangement of similar value. Participation on any tours implies full agreement to the above conditions by all parties involved.

Validity
This information is valid at the time of publication but is subject to change without prior notice. However, should any changes occur, they will be posted on the website immediately. However, should the Terms and Conditions change after the deposit is paid, the Terms and Conditions under which the deposit was paid shall  be applied.